Activate Sequence and Manage Your Account

Sign in from the app

Sequence supports signing in with Apple, Google, or an email magic link. Choose the method in the sign-in window and complete the prompt. If you use email, open the link sent to that address to return to Sequence; you do not need a separate password. A passkey sign-in option is also available for accounts with a registered passkey.

Activation

In Direct and Mac App Store builds, Sequence checks whether your account has an active licence or trial. From there, you can start a trial, buy Sequence, restore an existing purchase, or continue into the app. Setapp builds check your Setapp membership instead.

Direct-download builds use your Sequence licence. Mac App Store builds can show the available subscription or lifetime-purchase options and restore purchases made with the current Apple Account. Setapp builds use your Setapp membership.

The Setapp app uses your Sequence account for sign-in and model services. Setapp manages payments and permitted devices, so an active Setapp membership covers local Setapp use without a separate Sequence purchase or device allowance. Signing in to Sequence alone does not grant Setapp access. Protected online downloads still require membership verification and device proof.

Open Settings → Account → Plan & Billing to check your plan. Mac App Store subscribers can manage their subscription there, direct accounts can see invoices, and Setapp builds show Setapp management when available.

Security and two-factor authentication

If your account has two-factor authentication enabled, enter the code from your authenticator app when Sequence asks for it. You can use an account recovery code instead when you cannot access the authenticator.

Open Settings → Account → Security to review account security and named passkeys. You can remove a passkey you no longer recognize or use. Account security changes may require a fresh sign-in.

The Touch ID app-lock control is also in Settings → Account. It requests another unlock after you hide or minimize Sequence or relaunch the app. If biometrics are unavailable, Sequence uses the Mac's device-owner authentication. This is separate from account two-factor authentication and does not encrypt your source media.

Activated devices

In Direct and Mac App Store builds, open Settings → Account → Devices to see the Macs activated on your account and remove an old device. The current Mac is marked Current Device and cannot remove itself from this list. Sign out on that Mac instead. Setapp devices and access are governed by your Setapp membership, not this Sequence device allowance.

If you reach the device limit during activation, remove a device you no longer use and try again.

What a licence unlocks

A valid licence unlocks the complete workflow: on-device transcription, BS.1770-4 audio normalization, global search, spoken-video cleanup, finished media export, and Final Cut Pro or DaVinci Resolve handoff.

Offline access

In Direct and Mac App Store builds, offline access normally remains valid for up to a week after a successful licence check. Reconnect before it expires so Sequence can validate access again. If access cannot be renewed, follow the sign-in or purchase prompt. Offline access does not extend an expired trial. In the Setapp app, Setapp and its native SDK govern offline access. Protected online downloads still require membership verification and device proof.

Trials and expired access

For Direct builds, download the app, sign in, and follow the prompt to start the free trial. Check the Pricing page for the current trial length. When the trial ends, buy Sequence or choose an App Store plan to keep using those builds. Setapp membership and billing are managed by Setapp; a Sequence purchase does not replace Setapp verification.

Circle early access

Where available, Settings → Account → Circle lets you join or leave the optional Sequence Circle early-access programme. Review Terms before joining. Error reporting and technical diagnostics are required in Circle early-access builds while enrolled; leave Circle from this screen if you no longer want that requirement. The Setapp app is an exception: diagnostics require a prior answered, affirmative consent choice, and inherited Circle membership cannot enable diagnostics, lock the choice, or override a refusal. Joining or leaving Circle from Setapp context preserves that choice. Outside the Setapp context, enrolled accounts can use Open TestFlight when the build offers it.

In the Setapp app, analytics and diagnostics consent is specific to each installation. Loading account preferences does not enable either without that installation's own explicit answered, affirmative choice.

The Setapp account context does not offer Circle invitations or TestFlight promotion. If you already belong to Circle, you can leave without changing your Setapp diagnostics choice.

Signing out

Sign out from Settings → Account. Sequence clears local sign-in and offline-access credentials immediately and attempts to revoke the session and device activation with the server. Your local library data is not deleted. You will need to sign in and regain valid access to continue using it.